Step into the groundbreaking role of Engagement Manager at Pogo, where you'll build lasting partnerships through AI-driven insights. Manage the client lifecycle, ensuring value and connection.
As our first Engagement Manager, you will bring 2-4 years of relevant experience to effectively guide enterprise clients post-sale. Your role involves crafting and executing research strategies while serving as a trusted advisor. Collaborating with various teams, you will influence product directions based on customer insights.
Key Responsibilities:
• Lead full client lifecycle from onboarding to value delivery
• Oversee research projects, including study designs and insights reviews
• Advise clients on strategic decisions through customized research
• Partner with the GTM team to enhance client relations and revenue
• Internalize client feedback for product development
Requirements:
• 2-4 years’ experience in consulting or client services
• Background in consumer research valued
• Robust structured and strategic thinking skills
• Excellent written and verbal communication abilities
• Highly organized and capable of managing multiple clients
Accelerate your career at Pogo by transforming client engagements through strategic insights and AI.
#J-18808-Ljbffr