Step into the IT realm with Foresters Financial as an IT Desk-side Technician. Support both remote and in office employees, ensuring seamless operation of their tech.

You will play a pivotal role in providing hands-on IT support, addressing complex technical challenges, and assisting in device management. This position involves onboarding, collaboration with IT teams on upgrades, and delivering end-user training focused on AI tools like Microsoft Copilot. Your ability to manage incidents effectively will be crucial to minimizing business disruption.

Key Responsibilities:



• Offer technical application support remotely and in-person • Install and maintain PC equipment • Identify trends in hardware issues and implement solutions • Assist employees with Microsoft Copilot functionalities • Create management reports on service tickets and asset management

Requirements: • Degree in Computer Science or a related field • 2-5 years of experience in end-user support • Excellent communication and problem-solving skills • Knowledge of Microsoft infrastructure and remote tools • Certifications like ITIL V3 and Azure Fundamentals are advantageous

Help enhance the tech experience at Foresters Financial by providing top-notch support to employees. #J-18808-Ljbffr

📌 Foresters Financial IT Technician Role (Winnipeg)
🏢 Foresters Financial
📍 Winnipeg