Client: Ministry of Public and Business Service Delivery and Procurement

Work Location: Toronto, Ontario – Onsite

Estimated Start Date: October 26, 2026

Estimated End Date: October 5, 2027

Business Days: 240

Extension: 125 days

Hours: 7.25 hours per day

Security Clearance: No Clearance Required

Position Overview The Ministry of Public and Business Service Delivery and Procurement is seeking a Senior Information Management Specialist to provide expert information management knowledge, analysis, advice, and guidance to Ministry and Cluster clients.

The successful candidate will have strong knowledge of information architecture, metadata management, taxonomy development, classification structures, records management, information governance, content management, and information lifecycle management.

The role will support digitization, migration, modernization, records conversion, information governance, privacy, and information management initiatives involving both structured and unstructured information.

Key Responsibilities

Information Management &

- Governance

- Provide expert knowledge and advice on information management best practices, approaches, standards, methodologies, and emerging trends.
- Apply comprehensive knowledge of the information lifecycle to provide practical information analysis, expertise, and guidance.
- Assess business requirements and establish information management needs across areas such as recordkeeping, access, privacy, and information governance.
- Develop information management frameworks, governance processes, standards, guidelines, and best practices.
- Support information governance requirements for structured and unstructured information.
- Identify information security and privacy classification requirements and support their implementation within unstructured data applications.
- Apply recognized national and international standards relating to recordkeeping and information management.
- Support planning and implementation of information management strategic goals and priorities.

Records &
- Document Management

- Develop document management protocols, guidelines, and best practices, including:
- Business rules
- Naming conventions
- Version control
- Document labeling
- Records management practices

- Develop business and records classification schemes using function-based classification methodologies.
- Assess and define metadata requirements.
- Develop metadata schemas, standards, and management protocols.
- Support records retention, disposition, and information lifecycle management activities.
- Conduct information inventories, records assessments, classification activities, and data quality improvement initiatives.

Digitization, Migration &
- Modernization

- Support digitization, migration, modernization, and records conversion initiatives.
- Assist with the modernization of legacy records, documents, and repositories.
- Support document management, records management, case management, enterprise content management, and related information management solutions.
- Assess information management gaps and risks associated with legacy information environments.
- Recommend improvements to information management processes, systems, and repositories.

Business Analysis &
- Strategic Planning

- Conduct business analysis to establish information management requirements.
- Develop business cases related to information management initiatives.
- Analyze business requirements and translate them into practical information management solutions.
- Conduct research and environmental/jurisdictional scans related to information management.
- Support business and information architecture activities.
- Conduct business process mapping, maturity assessments, and related information management analyses.
- Develop and track information management performance measures.
- Identify gaps, risks, opportunities, and areas for improvement.

Privacy, Security &
- Compliance





- Support information security and privacy classification activities.
- Provide guidance related to applicable privacy legislation, including FIPPA.
- Incorporate accessibility requirements, including AODA, into information management activities.
- Lead or support the development of Privacy Impact Assessments (PIAs).
- Ensure information management practices align with applicable OPS policies, standards, legislation, and governance requirements.

Training &
- Knowledge Transfer

- Assess information management training and awareness needs.
- Develop training curricula and communication plans.
- Deliver information management awareness, concepts, principles, and best-practice training to diverse audiences.
- Provide routine advice and guidance on information management concepts and principles.
- Develop guidance materials and documentation for technical and non-technical audiences.

Stakeholder &
- Relationship Management

- Establish and maintain effective relationships between Ministry clients and the OPS I⁢ organization.
- Collaborate with:
- Business Analysts
- Business Architects
- Business Intelligence Specialists
- Data Architects
- Data Conversion Specialists
- Database Administrators
- Information Architects
- Project Managers
- Training Specialists
- Web Specialists
- Other technical and business resources

- Facilitate workshops, interviews, meetings, and stakeholder discussions.
- Participate in information management committees, working groups, and related governance forums.
- Communicate complex information management concepts effectively to technical and non-technical stakeholders.

Required Skills &

- Experience

Information Management Expertise – 40%

- Knowledge of information management, information governance, records management, records retention, disposition, and information lifecycle management.
- Knowledge of information architecture, metadata management, taxonomy development, classification structures, and content management practices.
- Knowledge of information management best practices, standards, methodologies, and emerging trends for structured and unstructured information.
- Experience supporting information management modernization, digitization, and records conversion initiatives.
- Experience conducting information inventories, records assessments, information classification, and data quality improvement activities.
- Knowledge of information governance requirements, including FIPPA, AODA, and applicable OPS standards.
- Knowledge of function-based information classification methodologies.
- Knowledge of controlled vocabularies, including taxonomies and thesauri.
- Knowledge and experience applying recognized national and international recordkeeping and information management standards.

Technical &
- Analytical Skills – 30%

- Experience analyzing business requirements and translating them into information management solutions.
- Experience developing information management frameworks, metadata models, classification schemes, retention schedules, and governance processes.
- Experience supporting digitization, migration, and modernization of legacy records, documents, and repositories.
- Ability to assess information management risks, identify gaps, and recommend improvements.
- Experience with document management, records management, case management, enterprise content management, or related information management solutions.
- Experience developing business cases related to information management initiatives.
- Experience conducting information assessments, maturity assessments, business process mapping, and environmental/jurisdictional scans.




- Experience developing and tracking information management performance measures.

Communication &
- Stakeholder Management – 25%

- Strong verbal and written communication skills.
- Experience facilitating workshops, interviews, and discussions with business stakeholders and Subject Matter Experts (SMEs).
- Ability to prepare information management strategies, reports, recommendations, guidance materials, and business documentation.
- Ability to communicate information management concepts effectively to technical and non-technical audiences.
- Ability to collaborate effectively with project teams, business stakeholders, records management specialists, business analysts, and technical resources.
- Robust relationship-management and stakeholder-engagement skills.
- Excellent analytical, research, problem-solving, and decision-making abilities.
- Strong organizational skills and a proven track record of meeting deadlines.
- Ability to work effectively as part of a team.

Public Sector Experience – 5%
- Experience working within public-sector information management and governance environments.
- Knowledge of OPS policies, privacy requirements, accessibility requirements, records management standards, and information governance practices.
- Experience supporting information management, digitization, modernization, records management, or digital transformation initiatives within government or broader public-sector organizations.
- Experience navigating public-sector governance structures, policies, approval processes, and compliance requirements.

Must-Have Qualifications

Candidates must demonstrate

- Strong knowledge of information architecture, metadata management, taxonomy development, classification structures, and content management practices.
- Experience supporting digitization, migration, and modernization of legacy records, documents, and repositories.
- Strong information management and governance expertise.
- Experience with records management, information lifecycle management, and information classification.
- Strong stakeholder engagement and communication capabilities.
- Public-sector information management experience is highly relevant.

Desirable Skills &

- Experience

- Experience developing business and records classification schemes using functional classification.
- Knowledge of Enterprise Content Management (ECM) solutions.
- Knowledge of Records and Document Management solutions.
- Experience supporting Privacy Impact Assessments.
- Knowledge of privacy, accessibility, records retention, disposition, and information governance practices.
- Experience developing information management training and awareness programs.

Candidate Profile The ideal candidate is a Senior Information Management Specialist with a strong combination of information governance, records management, information architecture, metadata, classification, and content management expertise. Candidates should be experienced in supporting government or broader public-sector information management initiatives, particularly projects involving digitization, modernization, migration, records conversion, privacy, and enterprise information governance.

How to Apply

Interested Candidates Must Submit The Following Mandatory Documents

- Updated Resume in Word format –
- Mandatory
- References –
- Mandatory
- Expected Hourly Rate –
- Mandatory
- Visa Status –
- Mandatory
- LinkedIn ID –
- Mandatory

Submission Deadline: Tuesday, September 15, 2026, at 10:00 AM EST Submit to: [email protected] Important: Applications without all mandatory documents cannot be processed or submitted.

If this role is not suitable for you, please feel free to forward it to qualified Senior Information Management Specialists with strong experience in information governance, records management, information architecture, metadata, taxonomy, classification, content management, digitization, migration, modernization, and public-sector information management.

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