Join Affirm as a fraud operations leader, shaping a transparent credit landscape while working remotely. Drive efficiency and lead teams to meet crucial operational objectives.
The role of Fraud Operations Manager requires veteran leadership in disputes and fraud risk management. You'll spearhead the strategy to optimize team performance while enhancing processes within a fast-paced setting. Your influence will ensure teams are not only productive but also psychologically safe.
Key Responsibilities:
- Lead and nurture multiple fraud operations teams for high performance
- Develop clear strategies to improve function and quality
- Utilize metrics to drive team performance in key areas
- Establish transparent communication across business functions
- Resolve complex fraud issues and mitigate risks proactively
Requirements:
- Minimum 6 years in disputes and fraud risk prevention
- 5+ years of relevant management experience
- Expertise in strategic planning and operational efficiency
- Excellent communication and collaboration skills
- Familiarity with AI initiatives and Lean Six Sigma practices
Apply your extensive knowledge and leadership to influence affirm's fraud operations today.