Join Grainger as a Customer Service Specialist in a Hybrid role, leveraging technical skills and customer relations to enhance service delivery. Experience flexible work hours with no weekends.

As a modern Customer Service Representative, you will play a critical role in maintaining exceptional customer satisfaction. This position emphasizes communication and problem-solving skills in a supportive team setting. With opportunities for remote work after the training period, you’ll balance career development with personal life efficiently.

Key Responsibilities: • Manage customer orders, follow-ups, and account issues • Provide accurate information on products, pricing,



and billing • Utilize system knowledge to track orders and resolve queries • Engage customers with service benefits and upselling opportunities • Assess customer needs and offer tailored solutions

Requirements: • High school diploma or equivalent • 1+ years in customer service within a contact center • Strong typing and data entry skills • Familiar with SAP, Oracle, and Salesforce • Bilingual proficiency in English and French preferred

Deliver top-notch customer service while growing your career with Grainger’s dedicated team! #J-18808-Ljbffr

📌 Customer Service Specialist - Hybrid Role (Winnipeg)
🏢 Grainger Canada
📍 Winnipeg