Collections Specialist

Rate: $35-40/hr

Contract: 3 months

Location: Toronto, ON – 9 Channel Nine Court

Work Model: Onsite – 5 days/week initially

Start: September 21, 2026

Role Overview

Seeking an experienced Collections Specialist to manage a portfolio of assigned accounts, collect outstanding balances and resolve account discrepancies. The role requires solid client communication, account reconciliation and negotiation skills.

Key Responsibilities

- Manage collections activities for an assigned portfolio of accounts.
- Communicate with clients, primarily by email, regarding outstanding balances.
- Follow up on overdue accounts and negotiate payment resolution.
- Reconcile accounts and investigate discrepancies.
- Work with Sales, Accounts Receivable, Billing and other internal teams to resolve account issues.
- Maintain accurate records of collection activities and account status.
- Escalate outstanding issues as required.

Must-Have Requirements
- 2+ years of Collections experience.




- Strong account reconciliation experience.
- Strong negotiation and conflict resolution skills.
- Experience working with clients and internal teams to resolve billing and payment issues.
- Strong written and verbal communication skills.
- Excellent attention to detail and organizational skills.

Nice to Have
- Collections experience within the broadcast/media industry.
- Experience managing a portfolio of commercial accounts.

Additional Details
- Initial requirement is 5 days onsite, with the work arrangement potentially reviewed following training and assessment.
- Interview process consists of two virtual interviews.

Note: We use AI tools to: obtain basic information, detect plagiarism, false employment history or references, categorize your skills, and do an initial match with job posting.

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