Job Summary

As the Counselling Centre Office Assistant your role is to provide a welcoming, organized and safe setting to all clients. Your primary objective is to accomplish this by managing the day-to-day operations of the Counselling Centre, assisting both clients and counsellors.

Person Summary

- Is engaged in a growing relationship with Jesus, and a love for His Church.

- Seeks to live out Peace Portal’s “Call to Kingdom Excellence.“

- Is aligned with Peace Portal’s “Mission, Vision, Values.”

- A teachable team player with the ability to be led.

- A dependable and responsible self-starter able to work with time constraints and deadlines.

Responsibilities
- Responsible for providing a safe and welcoming space for clients when they come in.

- Answer and direct phone calls, take messages and handle inquiries promptly and courteously.

- Manage scheduling,



including booking appointments and coordinating with team members.

- Take self-initiative to identify tasks and complete them without needing direction.

- Scheduling client appointments and collecting and receipting clients.

- Maintain client confidentiality.

- Timely response to phone and e-mails.

- Invoicing of EAPs and data entry.

- Assisting Office Manager as directed.

- Keep front desk and reception areas tidy and organized.

- Cover extra shifts for other staff members when necessary.

Skills + Experience
- Demonstrates excellent communication skills, both verbal and written.

- Previous experience with Microsoft word and excel.

- Experience working with Jane App.
- Experience working in administrative role.

📌 Counselling Centre Office Assistant (Surrey)
🏢 Peace Portal Church
📍 Surrey