Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Hotel, motel, resort
Responsibilities
Tasks
- Investigate complaints and claims
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Provide customer service
Experience and specialization
Computer and technology knowledge
- Computerized bookkeeping system
Additional information
Personal suitability
- Client focus
- Effective interpersonal skills
- Excellent oral communication
- Reliability
- Team player
📌 front desk clerk, hotel (Three Hills)
🏢 Super 8 Three Hills by Wyndham
📍 Three Hills
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