- Halifax, Nova Scotia

Apply Now Application Deadline: September 28, 2026 11:59 AM ADT

Employment Type: Permanent

Job Type: On-site

Headquartered In New Glasgow, NS, Crombie Is An Integrity-driven, Caring, And Purpose-built Organization. It’s Why We’ve Been Voted One Of Atlantic Canada’s Top Employers Year After Year. Here Are a Few More Reasons Why We All Love Where We Work

- Flexible, hybrid work schedules and locations;
- Funding assistance for professional dues and furthering education;
- An on-site fitness facility, or subsidized fitness centre memberships;
- Corporate discount rates;
- Professional development programs to help you grow and succeed; and
- A strong, diverse culture that promotes thought leadership and interdepartmental collaboration.

There’s no such thing as a perfect candidate. You don’t need 100% of the listed qualifications to add incredible value to our team. If you feel energized thinking about what you could accomplish here, we would love to hear from you. Our commitment to Diversity, Equity & Inclusion

Crombie values diversity, and is committed to creating and maintaining a diverse, equitable, inclusive, and collaborative culture that is free of barriers, increases equity, and drives stronger business results. We encourage and invite candidates to self-identify on your resume if you are a member from one of the following groups: Members of visible minorities, persons with disabilities, Indigenous Peoples, women, and members of the LGBTQ2S+ community. If you require accommodation during any stage of our recruitment process, please let us know how we can assist you by contacting us at [email protected] .

Who We Are

As one of Canada’s leading REITs, we build spaces that will shape communities and have a lasting impact for generations. Supported by a solid foundation and focused value creation, Crombie is positioned to deliver consistent results and generate long-term sustainable growth.

You’ll join a team of values-driven, caring colleagues. We collaborate, find solutions, and cheer each other on.

Our winning culture is rooted in our values: outperform expectations, embody integrity, care passionately, deliver excellence together, and empower one another.

We care for our employees, we support flexible work, compensate with great benefits, and work with you to help meet your career goals. Learn more about us at crombie.ca.

Position Summary

Based out of Halifax, NS,



the Deskside Support Administrator plays a crucial role in Crombie ensuring effective IT operation al procedures are in compliance with EPMO & Technology policies and procedures .

The Deskside Support

Administrator also diagnoses, troubleshoots, and resolves technical issues related to hardware, software, applications, and computer systems while providing excellent proactive customer service. Additional duties of the Deskside Support Administrator include but are not limited to:

- Monitors and resolves daily operational e-mail requests from the Crombie IT inbox in a timely manner.
- Identifies and escalates production critical issues to appropriate groups.
- Diligently follows Crombie polices and procedures which are in line with applicable legislation while efficiently solving for issues that impact our employees. In the name of continuous improvement suggests changes to policies, processes and procedures to better serve Crombie.
- Supports and maintains Crombie’s network infrastructure within the Meraki environment, ensuring compliance with security standards and operational best practices by:

- - Assisting with monitoring, troubleshooting, and understanding the network architecture to provide effective support.

- - Contributing to the ongoing transition toward a fully Meraki-based hardware setup across all sites.
- Manages end-user devices by creating and deploying operating system images for various devices including but not limited to desktops, laptops, iOS devices, etc., and assisting with all hardware refreshes.
- Manages the availability and readiness of backup hardware.
- Supports various projects by working with vendors, documenting meeting minutes, conducting tests, generating reports, troubleshooting issues to ensure smooth project execution.
- Provides support for Worldwide Parking Systems (WPS) from an IT perspective, including managing updates and integrations, identifying and resolving errors, updating and testing programming and software systems, and collaborating with internal and external stakeholders.
- Diagnoses, troubleshoots,



and resolves technical issues and questions related to a variety of systems and equipment, including but not limited to:

- - Computers (Desktops & Laptops)

- - iOS Devices

- - Printers

- - Closed-Circuit Television (CCTV) systems

- - Parking systems

- - Mechanical Network

- - Access Points
- Develops knowledge of Crombie's technology and system platforms and creates and maintains documentation as required.
- Assists the IT team in evaluating existing systems and new technologies and contributes to recommendations for improvements.
- Engages across all levels of the organization to create and promote a safe and respectful work environment.
- Other special projects and tasks as assigned.

The profile we are looking for

- Post-secondary education in the field of Computer Science or IT Management .
- One to two years’ experience working (including Coop experience) on troubleshooting, and resolving issues with computers, and supporting users located on site or in other cities .

- Ex tremely comfortable with providing in-person and remote support with the ability to establish and maintain positive, working relationships with peers, project stakeholders, resources, and senior management.
- Focus on delivering quality client service with a strong service focus .
- Ability to understand business and technical requirements and assist in developing practical IT solutions.
- Solid interpersonal skills .
- Proven communication, listening and team building skills .
- Self-directed with the ability to prioritize work, manage competing demands, and take initative.
- Passion for identifying cutting-edge solutions to enhance systems and processes .

If you are interested in this opportunity, please submit a cover letter and resume. Crombie offers competitive compensation packages tailored to each role.

External salary estimate websites are not affiliated with us and are not monitored for accuracy. Specific compensation details will be discussed with selected candidates during the recruitment process. We look forward to reviewing your application.

Crombie thanks all applicants for their interest. Only those selected for an interview will be contacted.

Notice to Recruitment Agencies

Crombie does not accept unsolicited resumes from recruitment or staffing agencies and will not pay fees for such submissions. Unsolicited resumes or candidate introductions will be considered the property of Crombie.

📌 Deskside Support Administrator (Halifax Regional Municipality)
🏢 Crombie REIT
📍 Halifax Regional Municipality