- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- or equivalent experience
Experience
3 years to less than 5 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work site environment
- Non-smoking
- Air conditioned
Work setting
- Retail service establishment
- Retail business
- Museum
- Management
Responsibilities
Tasks
- Supervise staff (apprentices, stages hands, design team, etc.)
- Assign sales workers to duties
- Hire and train or arrange for training of staff
- Order merchandise
- Authorize return of merchandise
- Establish work schedules
- Sell merchandise
- Prepare reports on sales volumes, merchandising and personnel matters
- Resolve issues that may arise, including customer requests, complaints and supply shortages
- Organize and maintain inventory
- Supervise and co-ordinate activities of workers
- Manage cash
- Conduct performance reviews
Supervision
- 5-10 people
- Elemental sales occupations
- Retail salespersons and sales clerks
- Working groups
Experience and specialization
Computer and technology knowledge
- iOS
- MS Outlook
Product or manufacturing design
- Product packaging
Area of work experience
- Restaurant
- Tourism
Exhibit and display design experience
- Merchandising or window
- Visual displays
Area of specialization
- Retail store
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Manual dexterity
- Attention to detail
- Combination of sitting, standing, walking
- Standing for extended periods
- Bending, crouching, kneeling
Own tools/equipment
- Computer
- Printer
- Internet access
- Cellular phone
Personal suitability
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Organized
- Reliability
- Team player
- Dependability
- Excellent written communication
- Initiative
- Judgement
- Ability to multitask
Benefits
Financial perks
- Gratuities
📌 front end supervisor - retail (Quebec City)
🏢 Erico chocolaterie créative musée du chocolat
📍 Quebec City
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