The Niagara Falls Public Library is seeking a full-time Human Resources Assistant to provide support in promoting and sustaining a productive and high-achieving workforce. The incumbent will assist in a variety of Human Resources (HR) services and administrative support services to enhance the Library’s organizational effectiveness.

Duties of this role include: Assisting in the administration of the Library’s HR policies, procedures, and initiatives; health & safety; disability management; Workday management; recruitment; compensation and benefits; employee relations; employee training and development; legislative compliance; book-keeping; payroll processing; record-keeping; recording and managing meeting minutes; researching information; and report preparation.

Key Responsibilities

- Assists in the administration of HR practices, policies, and processes in compliance with legislation and the Library policies
- Assists with recruitment and hiring, training, compensation and benefits, health and safety
- Assists with the development and administration of policies, procedures, and guidelines to ensure workforce alignment with the Library’s strategic goals.
- Participates in staff meetings, JHSC meetings, and other meetings and seminars as needed
- Assists with the ongoing development of employee training systems
- Provides HR support to staff as required
- Provides HR information and training for employees
- Participates in and assists with workplace investigations
- Prepares statistical reports as needed
- Promotes and ensures a secure and respectful workplace
- Assists with tracking and maintenance of systems, including scheduling, vacation and sick time
- Assists with administration of benefits: Sun Life, OMERS
- Assists in the preparation and deployment of staff communications and HR operations




- Assists in the management of filing systems and maintenance of employee records
- Assists in the administration of employee claims: WSIB
- Other duties consistent with job responsibilities

Skills, Knowledge & Training:

- College diploma in Human Resources, Business Administration, or a combination of relevant education and experience
- CHRP designation considered an asset
- Demonstrated knowledge of current HR legislation and practices
- Knowledge of the Workday enterprise software platform considered an asset
- Demonstrated strength in the area of advanced computer skills including proficiency in MS Office Suite and Google Suite, including database management and record-keeping and the use of online information systems
- 1 year of relevant experience
- Library experience and knowledge is an asset
- Possess strong interpersonal skills and a commitment to high standards of customer service
- Exhibits superior oral and written communication skills with the ability to promote a harmonious workplace
- Effective organizational, analytical, and problem-solving skills with the ability to work independently and be self-motivated
- Demonstrates a high level of accuracy and attention to detail
- Ability to deal with multiple projects and work under tight deadlines
- Key Competencies:
- Superior communication
- Commitment to Outstanding Customer Service (internal and external focus)
- Data analysis




- Planning and organization
- Superior interpersonal skills
- Continuous learning
- Innovativeness and change management
- Leadership focus
- Supervisory effectiveness
- Problem solving and decision making
- Technology Level 3

Workplace Environment:

The NFPL strives to be a workplace which fosters respect for all customers and co-workers, and requires employee commitment to the following:

- Adherence to the legal requirements of all levels of government, e.g. Health and Safety, Human Rights, Harassment, Freedom of Information and Privacy.
- Adherence to the policies and procedures of the Library which implement these requirements.
- Building and nurturing positive relationships among and with customers and colleagues.
- Culture of teamwork, collaboration and respectful feedback.

Additional Details:

Position Type:

Permanent, Full-time

Wage:

$27.42-32.08

Work Hours:

35 hours per week (includes days, evenings, weekends, and occasional holidays).

Start Date:

November 2026

How to Apply:

Email your cover letter and resume detailing your qualifications to [email protected]. Applications without a cover letter will not be considered.

Applications will be accepted until 4:30 PM, September 23, 2026.

Applicants must be eligible to work in Canada.

While we appreciate all applicants, only those selected for an interview will be contacted.

The Niagara Falls Public Library is committed to providing accommodations in all aspects of the recruitment and hiring process under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA).

The Niagara Falls Public Library does not employ Artificial Intelligence (AI) as part of its recruitment process.

📌 Human Resources Assistant (Niagara Falls)
🏢 Niagara Falls Public Library
📍 Niagara Falls