Required Qualifications

- 4+ years of hands-on experience with:
- IBM Sterling File Gateway (SFG) ,IBM Global Mailbox ,IBM Connect:Direct ,IBM Control Center
- SFG Routing Rules ,Code Lists ,Business Processes Partner Management
- SFTP ,AS2 ,MQ ,HTTP/S Connect:Direct ,Experience with partner onboarding and certificate management.
- Solid knowledge of: SSL/TLS ,PGP Encryption ,Secure Key Management ,Secure File Transmission
- Excellent analytical, problem-solving, and communication skills.
- Experience working in Agile delivery environments.

Preferred Qualifications

- Experience supporting payment platforms, ACH, EFT, wire payments, or treasury management solutions.
- Knowledge of banking and financial services integrations.
- Experience with IBM Sterling Secure Proxy.
- Experience with cloud platforms such as Azure or AWS.
- Understanding of DevOps practices, CI/CD pipelines, and infrastructure automation.
- Experience supporting highly available and disaster recovery-enabled Sterling environments.
- Knowledge of ISO 20022 and payment messaging standards.

Technical Skills

IBM Sterling File Gateway (SFG) ,IBM Global Mailbox ,IBM Connect:Direct,IBM Control Center,Sterling Secure Proxy

SFTP ,AS2 ,HTTP/S MQ ,Connect:Direct PGP Encryption ,SSL/TLS ,Certificate Management ,Public Key Infrastructure (PKI) Azure ,AWS

Key Responsibilities

- Design, develop,



and support solutions using IBM Sterling File Gateway (SFG), Global Mailbox, and IBM Connect:Direct.
- Configure and maintain SFG routing rules, code lists, business processes, partner profiles, and file transfer workflows.
- Support secure file exchanges for ACH, EFT, wire payments, treasury, cash management, and other banking services.
- Onboard internal and external partners, including setup of certificates, encryption keys, communication protocols, and connectivity testing.
- Troubleshoot and resolve production issues related to file transfers, duplicate processing, routing failures, and partner connectivity.
- Perform application maintenance activities, upgrades, patching, and environment health checks.
- Monitor platform performance and availability using IBM Control Center and enterprise monitoring tools.
- Implement and maintain file encryption, decryption, and secure transmission standards.
- Collaborate with business, operations, infrastructure, security, and application teams to deliver secure and reliable solutions.
- Participate in production support, incident management, root cause analysis, and recovery activities.
- Create and maintain technical documentation, support procedures, and operational runbooks.
- Mentor junior engineers and provide technical leadership across Sterling platform initiatives.

📌 IBM Sterling File Gateway (Toronto)
🏢 Zodiac Solutions
📍 Toronto