09 Sep
|
Bourgault Industries
|
Saint Brieux
09 Sep
Bourgault Industries
Saint Brieux
Job Summary
Bourgault Industries is looking for a Parts Sales Representative to join the Service Parts team in St. Brieux, SK.
The Parts Sales
Representative is responsible for overseeing the daily operation of the Service Parts Order Desk, ensuring accurate and timely processing of parts orders, exceptional customer service, and effective coordination with production planning and warehouse teams.
Responsibilities
- Provide professional, knowledgeable, and courteous support to dealers and customers by phone, email, and in person.
- Accurately enter and process all parts orders within the parts ordering system.
- Coordinate and prioritize parts orders with Production Planning and the Service Parts Warehouse to meet customer requirements.
- Resolve shipping discrepancies and coordinate shipping corrections.
- Support the Service Parts Warehouse by responding to order inquiries and processing requested order changes.
- Participate in the on-call parts support rotation as required.
- Coordinate domestic and international parts shipments, including container and air freight orders.
- Process and invoice service parts orders.
- Maintain a strong understanding of products, parts, and company processes to effectively support customers and internal teams.
- Prioritizing orders to meet customer requirements
- Maintaining a high level of accuracy and efficiency in all order related activities
Required Skills/Experience
- 5 to 10 years of experience in the parts industry.
- Strong knowledge and understanding of Bourgault equipment.
- Parts Management Course (SIAST) or an equivalent Business Administration diploma is considered an asset.
- Journeyman Parts Technician Certificate is considered an asset.
- Valid Class 5 Driver's License.
- Proficient in word processing, data entry, and data management systems.
- Experience with inventory management
- Strong written and verbal communication skills.
- Excellent organizational, problem-solving, and customer service skills.
- Ability to manage multiple priorities in a fast-paced setting.
- Demonstrated ability to build and maintain positive relationships with customers, dealers, and internal teams.
What Bourgault Has to Offer
- Competitive, performance-based pay.
- Health & Dental benefits and a flexible Health Spending Account.
- Company-matching Retirement Savings Plan.
- Company-wide profit-sharing plan.
- Annual Personal Protective Equipment allowance.
- Comprehensive Health & Safety Program.
- Regular staff BBQs, holiday parties, and employee appreciation events!
Wage Range $21.50 - $41.00 - Starting Wage is dependent on experience
About Us
Bourgault Industries is a leading global manufacturer of technologically advanced seeding & tillage equipment, with headquarters in Saskatchewan. Alongside the Bourgault product line, we produce Highline Manufacturing equipment, including bale processors and feeding solutions, setting industry standards for reliability. Our mission is to design, manufacture and distribute the highest quality, most durable, and reliable farm equipment in the world, that meets and exceeds the expectations of our valued customers.
Position will be open until filled.
Please Note: Interviews may be conducted as applications are submitted, not all applicants will be selected for an interview.
📌 Parts Sales Representative (Saint Brieux)
🏢 Bourgault Industries
📍 Saint Brieux