Job Role: ServiceNow Architect
Location : Toronto ,ON (Hybrid)
:
Experience: 10+ Years (5+ Years in ServiceNow Architecture)
Key Responsibilities:
- Lead the design and architecture of ServiceNow solutions across ITSM, ITOM, ITAM, CSM, HRSD, SecOps, and other modules.
- Define platform strategy, roadmap, governance, and best practices.
- Collaborate with business stakeholders to gather requirements and translate them into scalable ServiceNow solutions.
- Provide technical leadership to development and implementation teams.
- Review solution designs, integrations, workflows, and customizations to ensure alignment with ServiceNow standards.
- Drive platform optimization, performance improvements, and automation initiatives.
- Support architecture reviews, assessments, and upgrade planning.
Required Skills:
- Strong hands-on experience with ServiceNow architecture and implementation.
- Expertise in ITSM and at least one additional module (ITOM, ITAM, HRSD, CSM, or SecOps).
- Experience with integrations using REST, SOAP, APIs, MID Server,
and IntegrationHub.
- Robust knowledge of CMDB, Service Catalog, Flow Designer, and platform architecture.
- Experience leading large-scale ServiceNow transformation programs.
- Excellent stakeholder management and communication skills.
Certifications:
- ServiceNow Certified System Administrator (CSA) - Mandatory
- ServiceNow Certified Application Developer (CAD) - Preferred
- ServiceNow Certified Technical Architect (CTA) or Certified Master Architect (CMA) - Strongly Preferred
Nice to Have:
- Experience with cloud platforms (Azure, AWS).
- ITIL v4 certification.
- Experience in enterprise architecture and digital transformation initiatives
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Thanks
Prashant Bansal
Raas infotek corporation
262 Chapman road, Suite 105A, Newark, DE-19702
Phone: (phone hidden) Ext: 144,
Email:
[email protected]
Website: raasinfotek.com
📌 ServiceNow Architect (Toronto)
🏢 Raas Infotek
📍 Toronto