Job Title: VMware Platform Specialist

Location: 100% Onsite - Brampton 8200 Dixie Rd

Experience: 10+Years

Mandatory skills

We are looking for a professional with more than 8 years of experience and solid expertise in VMware NSX, vCenter, Tanzu, and VMware Cloud Foundation (VCF). Hands-on experience with VMware Avi Load Balancer is highly desirable and will be considered an added advantage.

JD

VMware Infrastructure Operations

- Monitor and support VMware ESXi hosts, vCenter Server, and vSphere environments.
- Create, modify, and decommission virtual machines based on operational and business requirements.
- Execute VM migrations (vMotion and Storage vMotion) and host migrations during maintenance activities.
- Assist in cluster maintenance activities, resource optimization, and capacity management.

Monitoring and Alert Management

- Investigate and remediate vROps alerts related to performance, resource utilization, availability, and capacity.
- Identify recurring alerts and participate in preventive maintenance activities.
- Escalate complex issues to senior infrastructure teams when required.

Incident and Ticket Management

- Manage and resolve incidents and service requests using BMC Remedy.
- Support Incident, Problem, and Change Management processes.





Production Support & Day SPOC Responsibilities
- Act as the primary Day SPOC for VMware and infrastructure-related production incidents.
- Participate in Major Incident bridges and coordinate with application, server, network, storage, and vendor teams.
- Assist with Root Cause Analysis (RCA) activities and implementation of corrective actions.

Hardware and Vendor Management

- Identify and troubleshoot hardware-related issues affecting VMware hosts.
- Coordinate hardware replacement and break-fix activities with hardware vendors such as HPE.
- Create and manage vendor support cases and track issues through resolution.
- Schedule and support maintenance windows related to hardware repairs and replacements.

On-Call Support
- Participate in a 24x7 on-call support rotation.
- Respond to critical production incidents, alerts, and outages outside business hours.
- Perform emergency troubleshooting and coordinate escalations as required.

Thanks & Regards

Mohd Rahbar (Technical Recruiter)

Raas Infotek Corporation.

262 Chapman Road, Suite 105A,

Newark, DE -19702

E-Mail: [email protected]| Website: www.raasinfotek.com

LinkedIn https://www.linkedin.com/in/mohd-rahbar-180a4725a

📌 VMware Platform Specialist / VMware Engineer (Brampton)
🏢 Raas Infotek
📍 Brampton