Hair Salon Consultant / Growth & Operations Manager — Part-Time, 3-Month Contract Herbishh Salon | Markham (Unionville), Ontario About Us Herbishh Salon is a newly rebranded full-service hair salon located in Unionville, Markham, backed by Herbishh — an established haircare brand with international distribution across North America, Europe, Asia, and the Middle East. We recently acquired an established 12-station salon (formerly R&K; Salon) with a loyal Chinese-Canadian clientele and are entering a new chapter under new ownership. We're looking for an experienced part-time Salon Consultant / Growth & Operations Manager who can do two things well: strengthen our day-to-day operations AND actively grow our customer base through smart local marketing during a critical 3-month launch period. The Opportunity This is a 3-month part-time contract with a dual mandate: Half the role — set up systems, train our team, and improve operations Half the role — plan and execute a customer acquisition strategy that measurably grows our foot traffic and appointment bookings You'll work alongside our current salon manager and stylists, with direct access to the ownership team and a real budget for marketing execution. Start date: Immediately Location: On-site at 4361 Highway 7 East, Unit 3, Markham (Unionville) Schedule: 3 days per week on-site (18 hours), including Saturdays + up to 4 hours/week offline for planning and reporting (~20 hrs/week total) Compensation: $3500-$4,000 /month base + performance bonus tied to new customer growth (details below) Marketing budget: $1500-$2,000/month you'll help deploy (Google Ads, flyers, local partnerships, elevator ads, WeChat/Xiaohongshu campaigns) Contract length: 3 months, with option to extend based on measurable results Language Requirement — MANDATORY Our entire stylist team and majority of our clientele are Chinese-speaking. Fluent Mandarin (Simplified Chinese) or Cantonese is required in addition to conversational English. 我们的团队和大部分客户都以中文为主。流利的普通话或粤语（以及基本英语沟通能力）是本职位的必备条件。非双语人士恕不考虑。 What You'll Do Growth & Customer Acquisition (50% of your time) Local advertising execution — plan and place flyers in nearby condos, plazas, community centres, and coffee shops in Unionville, Markham,



and surrounding neighbourhoods Elevator ads / building screens — identify and negotiate placement in high-traffic residential and office buildings in Markham Google Ads campaigns — set up, monitor, and optimize local search + display ads targeting "hair salon Markham," "染发 万锦," etc. Xiaohongshu (小红书) marketing — plan and coordinate influencer collaborations, before/after posts, promotional content targeting the Chinese-Canadian community WeChat marketing — build customer communication channels, group promotions, referral programs Google Business Profile optimization — photos, posts, replies to reviews (both English and Chinese) Local partnerships — build relationships with nearby wedding vendors, real estate agents, corporate offices, gyms, and yoga studios for cross-referrals Loyalty & referral programs — design and launch a system to reward repeat customers and word-of-mouth referrals Grand-opening / rebrand launch event — plan and coordinate a promotional event to introduce Herbishh Salon to the community Weekly growth reporting — track new customer count, booking sources, campaign ROI, and adjust strategy weekly ⚙️ Operations & Team Development (50% of your time) Design and document salon SOPs (opening/closing, cash handling, appointment booking, complaint handling) Support and mentor our current salon manager Train stylists on service consistency, upselling, and client consultation Set up service pricing structure and menu Establish quality control standards for cuts, colour, and treatments Optimize Clover POS setup, employee tracking, and commission calculation Establish performance metrics and monthly review process Prepare final handover documentation and 12-month roadmap Success Metrics (How We'll Measure You) You'll be evaluated on concrete, measurable outcomes during the 3-month contract: Growth targets: +30% increase in new customers (customers who have never visited before)



by end of Month 3 +20% increase in overall weekly appointment bookings by end of Month 3 Minimum 15 new 5-star Google reviews during the contract period Minimum 500 new social media / WeChat followers across platforms Positive ROI on all paid ad spend — must justify marketing budget usage Operations targets: All SOPs documented and staff trained by end of Month 2 Manager fully independent on all POS reporting and daily ops by end of Month 3 Performance Bonus: In addition to the monthly base pay, you're eligible for a $1,000 bonus per month if you exceed the new-customer growth target. What You Bring Required: 5+ years managing or consulting for a busy hair salon (preferably 8+ stations) Fluent Mandarin or Cantonese + working English — non-negotiable Proven local marketing experience — you've actually run flyer campaigns, Google Ads, or Xiaohongshu/WeChat campaigns for a salon or similar local business Deep knowledge of Ontario salon regulations, WSIB, and licensing Strong grasp of pricing structures, commission models, and salon financials Comfortable with Clover POS, Google Business Profile, Meta Ads Manager, and social media Highly Preferred: Prior experience in a Chinese-Canadian salon in the GTA Familiarity with the Markham / Richmond Hill salon market Existing network of Xiaohongshu / WeChat influencers or local marketing contacts Experience running successful grand-opening or rebrand campaigns Experience with premium colour lines (Goldwell, Wella, Kevin Murphy, etc.) Nice to Have: Personal network of skilled stylists (for future recruitment) Hairdressing certification (not required, but a plus) Prior experience with salon acquisitions or turnarounds Why This Role Real ownership backing — work directly with a founder who values expertise, moves fast, and has budget to invest in growth Meaningful impact + measurable results — your work directly grows the business; results-focused role for a results-focused pro Robust brand ecosystem — leverage the reach of Herbishh's international haircare brand Flexible part-time arrangement — 3 days/week with performance-based bonus potential Potential for extension — top performers may be offered a longer-term advisory role, revenue-share arrangement, or salon partnership

📌 Hair Salon Consultant / Growth & Operations Manager — Part-Time, (Markham)
🏢 Tanbir
📍 Markham