Position Type: Permanent Full time (40 hrs/week)
Location: Edmonton, Alberta
Language: English
About the Company We specialize in orthodontics and pediatric dentistry, offering personalized and comprehensive care for patients of all ages. Our dedicated team of registered specialists uses cutting-edge technologies to create treatment plans tailored to support optimal dental health, function, and aesthetics.
From early-age pediatric dental care to orthodontic solutions, we collaborate closely with patients and their families to promote long-term oral well-being and provide confident, beautiful smiles. We are committed to fostering a welcoming, supportive environment where patients feel at ease and well-informed throughout their dental journey.
About this Role We are seeking a dedicated Dental Receptionist to join our progressive, state-of-the-art practice. This permanent, full-time opportunity is distributed across our modern Edmonton locations.
We are looking for a self-motivated, organized, and detail-oriented professional who brings a caring and compassionate approach to patient care. The successful candidate will excel at building meaningful connections with patients, parents, and team members alike.
A positive attitude and a strong commitment to professional excellence are essential for success in this role
Responsibilities & Duties Responsibilities include, but are not limited to, the following: Welcome and greet patients and parents/guardians upon arrival, ensuring a warm and professional first impression
Schedule and book patient appointments, managing the schedule efficiently
Answer and direct incoming phone calls in a timely and professional manner
Maintain a clean, organized, and welcoming recpetion area
Manage insurance administration including direct billing and liaising with insurance companies
Collect payments and close a balanced day
Additional duties may be assigned as required
Skills & Experience We are looking for a professional who demonstrates the following clinical and interpersonal skills: Proficient in English, both written and verbal
Computer proficient; able to learn new software quickly. Ortho2Edge and Curve Hero are used at our clinic
Experience in an Dental clinic is an asset
Excellent communication and interpersonal skills
Ability to work effectively with children of all ages
Available to work during applicable business hours
Willing to travel between different clinic locations across Edmonton
Benefits Uniforms provided by the employer
Comprehensive group benefits program
Travel incentive for multi-location work