Become a Bilingual IT Support Analyst at EMCO Corporation, providing crucial support to our team across Canada from Monday to Friday, 11:30am-8pm ET. This role emphasizes customer service while resolving technical issues for over 300 locations.

Working with a talented IT Operations Team, you'll be responsible for delivering exceptional support services, including remote troubleshooting and hardware provisioning. We seek candidates who can work legally within Canada and who are passionate about supporting end-users effectively.

Key Responsibilities:

- Deliver top-notch technical assistance to team members
- Manage remote hardware and software provisioning
- Troubleshoot and resolve various IT-related issues
- Support mobile devices and applications for end-users
- Communicate solutions clearly to users

Requirements:

- Post-secondary qualification in IT or computer science
- Two years experience in a customer-facing IT service role
- Strong knowledge of networking, hardware, and software
- Bilingual proficiency in French and English
- Positive organizational and communication skills

Enhance EMCO's commitment to customer service management as a Bilingual IT Support Analyst.

📌 Technical Support Analyst EMCO (Bilingual) (London)
🏢 Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
📍 London