RBC is seeking a seasoned Case Manager for the Client Complaints Appeal Office in Toronto. You will serve as the primary liaison between the ECB and RBC, managing day-to-day relationships and ensuring timely access to information for investigations.
With a minimum of 10 years of experience in RBC products and services in Canada, you will coordinate investigations, validate consents, and drive complete, accurate documentation for ECB review.
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📌 Case Manager, External Complaint Investigations (Toronto)
🏢 RBC
📍 Toronto