Role SummaryThe Medical Office Administrator (MOA) will be involved in all aspects of administering the daily operations of Care Fertility, promoting the clinic's diverse services, and expanding its client base. As the front-face of our clinic, the MOA plays a critical role in supporting the team and maintaining a professional and welcoming workplace.Role ResponsibilitiesConsult with physicians as needed regarding scheduling and booking appointmentsActively participate in team-building initiatives and development of departmental goalsWork independently with minimal supervisionMaintain up-to-date patient records in the EMR system, including scanning and organizing test results and other documentsHandle administrative tasks such as sending/receiving faxes, making photocopies, scanning documents, and accepting deliveriesAdminister patient billing, collect overdue payments, and issue receiptsEnsure confidentiality of all patient information in accordance with regulatory standardsPerform other duties as assignedQualificationsFormal Education or Equivalent:Associate's Degree in Medical Office Administration,



or a Bachelor's Degree in Healthcare Management or another relevant fieldAdditional vocational training or certification in a medical field is preferredYears of Experience:Minimum 3 years of experience as a Medical Office AdministratorCompetenciesProficient understanding of medical terminology, including common conditions, procedures, and abbreviationsKeen attention to detail when recording patient information, managing medical records, and processing billingCompetence in basic computer applications such as word processing and spreadsheetsExcellent verbal and written communication skills for interacting with patients, healthcare professionals, and team membersStrong customer service orientation to ensure a compassionate patient experienceKnowledge of and adherence to patient privacy regulations (e.G., HIPAA) and ethical guidelinesSpecialized Skills, Knowledge, or Certifications Unique to This RoleFamiliarity with medical terminology specific to fertility careProficiency in promoting the clinic's diverse services and helping to expand the client baseExperience using EMR systems specific to fertility clinicsAbility to manage appointment scheduling across multiple services, including ultrasounds, lab tests, and consultationsCommitment to patient privacy and compliance with HIPAA or equivalent standards

📌 Fertility Clinic Moa: Front Desk & Admin Leader (Boucherville)
🏢 Care Fertility
📍 Boucherville