Join Thermea Spa Village in Whitby, ON, as a Guest Experience Supervisor and create lasting memories for our guests. Lead a team dedicated to delivering outstanding customer service in a serene spa environment.

You will be responsible for supervising operations and elevating our guest services as part of a passionate team. Communicate effectively, develop operational standards, and ensure adherence to our wellness pillars. Your leadership will play a crucial role in maintaining our commitment to a tranquil and restorative experience for each visitor.

Key Responsibilities: • Oversee team members to ensure efficient operations • Guarantee exceptional guest service and experience • Address and resolve guest feedback promptly • Help refine operational procedures for better service • Contribute to recruitment and training of staff

Requirements: • Degree in tourism, hospitality, or related field preferred • Minimum three years in customer service • At least one year in a leadership role • Robust problem-solving and multitasking skills • Must be fit to work outdoors year-round

Empower guests to relax and rejuvenate; be the guiding force at Thermea Spa Village. #J-18808-Ljbffr

📌 Leadership Role in Guest Experience (Winnipeg)
🏢 Nordik
📍 Winnipeg