Shape the future of driver services as a Deputy Supervisor at Serco Canada Inc. Oversee operations and enhance team collaboration in a key managerial position.

As a Deputy Supervisor, you'll orchestrate daily functions of the DriveTest Centre, ensuring compliance with all relevant policies and procedures. Your leadership will be instrumental in motivating staff and fostering a customer-focused workplace. This position requires a solid foundation in performance management and teamwork to drive operational success.

Key Responsibilities:



• Plan and manage daily workflows at the DriveTest Centre • Communicate and resolve operational issues effectively • Lead staff training on the LCS system and technology updates • Review and enhance team performance through feedback • Ensure compliance with business management procedures

Requirements: • 4-6 years of supervisory experience required • Knowledge of CSA and DE responsibilities necessary • Minimum 2 years in customer service roles • Proficient in Microsoft Word, Excel, and Outlook • Strong ability to manage stress and multi-task

Drive impact and enhance service delivery at Serco Canada's DriveTest Centre through effective supervision and operational leadership. #J-18808-Ljbffr

📌 Deputy Supervisor at DriveTest Centre (Winnipeg)
🏢 Serco
📍 Winnipeg