Step into a rewarding role at Canadian Niagara Hotels as a Guest Service Agent. This position focuses on guest interactions, reservation verification, and payment processing in an exciting hospitality career.
As part of the Canadian Niagara Hotels Group, you will work in a dynamic environment where exceptional guest service is the primary goal. This guest-facing position demands outstanding communication and organizational skills, as you will assist visitors in ensuring their stay is enjoyable and memorable. Your ability to handle multiple tasks will be essential for success in this role.
Key Responsibilities:
• Enthusiastically greet and assist arriving guests
• Confirm and manage guest reservation details




• Process payments accurately at registration and checkout
• Control safety deposit box access and issue keys
• Address guest concerns with urgency and care
Requirements:
• Weekend and holiday availability is essential
• Excellent communication and interpersonal skills
• Demonstrated ability to manage tasks under pressure
• Team-oriented with strong attention to detail
• Qualified demeanor on the phone and in person
Bring your hospitality passion to enhance guest experiences with Canadian Niagara Hotels.
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📌 Hospitality Guest Service Agent Role (Niagara Falls)
🏢 Canadian Niagara Hotels
📍 Niagara Falls