Description and Requirements
?Cloud DevOps Engineer (Hybrid)
? Ottawa, ON | Hybrid (3 Days Onsite – Tue to Thu)
⏰ Start Date: 12 months contract to begin
? Pay Rate: $40–$50/hr
About the Environment
A global, highly secure cloud organization delivering mission-critical Identity & Access Management (IAM) services to enterprise customers operating in regulated, high-availability environments. The platform spans AWS and GCP and is built for scale, resilience, and zero-compromise security.
We are looking for a Cloud DevOps Engineer to join the Cloud Operations team and help drive reliability, automation, and next-generation AI-assisted operations across a complex multi-cloud ecosystem.
What You’ll Be Doing
Cloud Operations & Reliability
- Run and support production-grade IAM cloud services
- Ensure high availability, performance, resilience, and security
- Participate in L2/L3 incident response, RCA, and postmortems
- Join a 24/7 follow-the-sun on-call rotation
- Continuously improve operational stability and service quality
DevOps, Automation & IaC
- Design and manage Infrastructure as Code using Terraform
- Build and maintain CI/CD pipelines (GitLab)
- Deploy and operate Kubernetes platforms (EKS, GKE, OpenShift)
- Automate provisioning, deployment, validation, and rollback processes
- Ensure DevOps code quality, security, and consistency
Observability & AIOps
- Implement monitoring and alerting using Datadog
- Leverage AIOps for anomaly detection and alert correlation
- Support faster root-cause analysis during incidents
- Contribute to predictive analytics (capacity planning, failure prevention)
AI-Assisted Operations
- Use AI copilots for troubleshooting and diagnostics
- Build automated remediation and self-healing workflows
- Generate and enhance runbooks and operational documentation using AI
- Integrate AI-driven insights into daily operations
Platform & Database Support (Secondary)
- Support PostgreSQL, MySQL, MSSQL, MongoDB, Elastic
- Assist with HA/DR, backups, upgrades, and migrations
- Ensure performance, reliability, and security of data systems
Collaboration & Governance
- Create technical design docs, runbooks, and SOPs
- Work with SREs, Automation Architects, and R&D; teams
- Improve scalability, cost efficiency, and operational maturity
- Operate within ITIL-aligned environments
What You Bring
- 5+ years in cloud production operations
- Strong Kubernetes experience
- Hands-on Terraform / IaC expertise
- CI/CD experience with GitLab
- AWS or GCP proficiency (multi-cloud preferred)
- Solid scripting skills (Python, Bash, YAML, JSON)
- Linux expertise
- Experience with observability tools (Datadog preferred)
Nice to Have
- AIOps / ML-driven monitoring experience
- Exposure to AI-assisted DevOps workflows
- IAM or regulated industry experience
- ITIL / COBIT knowledge
- Globally distributed team experience
Work Style
- Hybrid: 3 days onsite (Tue–Thu)
- Core hours: 9:00 AM – 4:30 PM (Mon–Fri)
- Collaborative, high-security, fast-moving environment
All interested applicants who meet the qualifications listed above are invited to submit a resume by clicking “Apply Now.”
The indicated pay range is a good‑faith estimate based on required qualifications, experience, training, and other factors permitted by law. It reflects the pay band established by the client company. Actual offers may vary depending on skills, experience, geographic location, and expected work quality. Most candidates start in the lower half of the range. Pay history is not considered where prohibited by law. This information serves as a general guideline for compensation discussions.
To support a fair and efficient hiring process, we may use artificial intelligence (AI) tools to help review applications. Our team carefully reviews all candidates, and AI is used only as a support tool—never as the sole decision-maker.
📌 Cloud DevOps Engineer (Hybrid) (Ottawa)
🏢 wilson
📍 Ottawa