Take on the role of an Independent Desktop Support Technician, showcasing your customer-service finesse and technical expertise. This position emphasizes working unsupervised with attention to detail and ethical standards. We seek a candidate with excellent interpersonal skills who can proactively manage desktop support tasks. A solid understanding of Microsoft Windows and mobile environments is essential, along with the ability to connect effectively with CLIENT and End Client. Being fully vaccinated is a requirement for this position. Key Responsibilities: - Deliver top-notch customer support independently - Utilize ITSM systems to manage requests - Perform desktop and laptop hardware troubleshooting - Assist with mobile device support, including iOS/Android - Foster productive relationships with clients Requirements: - Proven experience in desktop support using ITSM systems - Strong proficiency in Microsoft Windows and Office suite - Knowledge of MAC systems beneficial - Familiarity with desktop hardware and printing technologies - Completion or near completion of CompTIA certifications Drive excellence in desktop support through independent initiative and robust technical skills. #J-18808-Ljbffr

📌 Independent Desktop Support Technician (Montreal)
🏢 Iron Systems
📍 Montreal