Become a Product Support Manager at Toromont Cat in Sault Ste Marie, ON, and lead our service team to ensure high-quality support. Emphasize efficiency, profitability, and technician development.
In this full-time management role, you will be responsible for overseeing after-sales activities and driving continuous improvement initiatives. You'll support technicians through effective scheduling and operational assistance, while also managing service delivery and administrative processes. Your engagement in strategic projects will help enhance our operational goals.
Key Responsibilities: • Manage service vehicle coordination and warranty claims • Support service technicians with timely dispatch • Lead training programs focused on technical skills • Generate and review operational reports • Analyze and address operational data trends
Requirements: • Bachelor’s degree in Business or Engineering • 5–8 years of relevant leadership experience • Excellent verbal and written communication • Solid proficiency in Microsoft Office • Proven skills in process design and implementation
Shape the future of service support at Toromont Cat, leveraging your expertise as a Product Support Manager. #J-18808-Ljbffr