Position Information

As a Coordinator 3: Digital Education Trainer at The Ottawa Hospital (TOH), you will be at the forefront of our digital education initiatives, playing a vital role in facilitating Epic education through a variety of channels, including e-modules, classroom sessions, and virtual instructor-led training. In addition to delivering engaging educational content, you will also provide essential administrative support to ensure the seamless operation of our training programs. This multifaceted position requires a blend of instructional design expertise, training facilitation skills, and effective administrative capabilities to effectively support our staff's learning and development needs.

Rotation/Shifts

Days, 8 hour shifts.

- For information purposes only - The Hospital reserves the right to change.

Basic Requirements

- Three (3) year Undergraduate Degree in Education, Instructional Design, Informatics, Adult Education or a related field;
- Three (3) years of relevant experience;
- Two (2) years of experience using Epic
- Knowledge of organizational workflows and Epic reporting experience;
- Strong interpersonal skills and enthusiasm for reporting, fostering positive relationships with team members and stakeholders;
- Excellent verbal communication and public speaking skills, with the ability to convey complex concepts clearly and effectively;
- Willingness to learn and adapt to change, with a proactive approach to professional development and skill enhancement;
- Ability to build rapport easily and work collaboratively with diverse groups of individuals, promoting a supportive learning environment;




- Good technical skills to navigate training platforms and tools proficiently, ensuring smooth delivery of digital education programs;
- Ability to prioritize tasks and to plan and organize own time and projects and to work together collaboratively with project teams;
- Ability to seamlessly integrate training materials with clinical practices;
- Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint, as well as experience with Microsoft Teams for collaboration and file management;
- Must be eligible to work in Canada

Preferred Qualifications

- Previous experience in office administration within a healthcare environment, providing familiarity with healthcare processes and terminology;
- Previous experience with 'Articulate' Suite and e-learning design/maintenance;
- Knowledge of Microsoft SharePoint, including content creation and editing, to support document management and collaboration efforts ;
- Credentialed Trainer certification in an application used at The Ottawa Hospital;
- Proficiency in English and French - oral expression (advanced level) and comprehension (advanced level).

Interested? Apply today! If you are passionate about what you do, motivated by improving the health of the community, excited by leading-edge medical technology, and as committed to excellence, quality and patient safety as we are, we would like to hear from you. Please submit an on-line application for the position you are interested in. We thank all those who apply but only those selected for further consideration will be contacted. The Ottawa Hospital is an equal opportunity employer. Upon request, accommodations due to a disability are available throughout the selection process.

📌 Coordinator 3, Digital Education (Ottawa)
🏢 The Ottawa Hospital
📍 Ottawa