Provide first-line support for opening claim files Process automobile claims covered under the Direct Compensation Agreement Conduct telephone investigations to determine the circumstances and causes of incidents and compensate policyholders Play a key role in delivering customer service Support claims adjusters Requirements High school diploma Training in property and casualty insurance (an asset) Good knowledge of the main Microsoft Office applications Advanced proficiency in English, both spoken and written Excellent customer service skills Strong collaboration and listening skills Core Competencies Demonstrates expertise in processing automobile claims and providing first-line support while ensuring excellent customer service. Proficient in conducting investigations and collaborating effectively with claims adjusters.
Highest-signal resume keywords Automobile Claims Processing Customer Service Skills Collaboration Skills Telephone Investigations Microsoft Office Proficiency Hard Skills Claims File Management Automobile Claims Processing Investigation Techniques Property and Casualty Insurance Knowledge Soft Skills Excellent Customer Service Solid Listening Skills Certifications & Qualifications High School Diploma Training in Property and Casualty Insurance Industry Keywords Direct Compensation Agreement Claims Adjuster Support Tools & Technologies Microsoft Office Applications #J-18808-Ljbffr