Join ParaMed as a Bilingual Customer Care Coordinator, the key link for clients and staff, providing exceptional service in English and French. This part-time role focuses on coordinating care requests and ensuring smooth service delivery.
In this bilingual position, you’ll bring your administrative skills and scheduling experience to rightfully support clients and health professionals. You will manage care schedules, maintain patient data, and respond to queries from various stakeholders. Compassionate communication is vital alongside your proficiency in English and French.
Key Responsibilities:
• Assign staff based on patients’ needs and availability
• Build and manage patient care schedules
• Update patient and staff data accurately
• Respond to calls and messages courteously
• Document all interactions with care
Requirements:
• One year of administrative experience is an asset
• Scheduling knowledge is advantageous
• Robust computer literacy required
• Fluency in English and French essential
• Exceptional customer service skills needed
Bring your bilingual communication and administrative talent to enhance care coordination at ParaMed.
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📌 Bilingual Customer Care Coordinator at ParaMed (Ottawa)
🏢 Extendicare
📍 Ottawa