Become a vital part of MCI's customer service team as a Call Center Representative in Sydney, NS. Support customers through their queries and enhance their experience with effective communication.MCI, a leader in tech-enabled business services, is looking for enthusiastic individuals to fill a full-time role in their call center. You will address customer questions, resolve issues, and collaborate with team members to boost customer satisfaction. The position requires dedication and a customer-first approach while working in a quick-paced office environment.Key Responsibilities:- Professionally answer and make customer calls- Provide support for account inquiries and questions- Resolve customer concerns to maintain satisfaction- Maintain accurate records of customer interactions- Adhere to company policies and proceduresRequirements:- Must be at least 18 years old- High school diploma or GED is required- Proficient in English with strong communication skills- Excellent problem-solving and multitasking abilities- Previous customer service experience advantageousUtilize your skills in customer service to contribute positively at MCI in Sydney.#J-18808-Ljbffr

📌 Bilingual Spanish Call Center Representative (Winnipeg)
🏢 MCI
📍 Winnipeg