- Provide administrative support to Desjardins components
- Help administer specialized products and member/client accounts
- Provide technical support for projects and operational issues
- Conduct technical studies, research and analysis
- Serve as resource person for the submission of solutions and action plans
- Prepare technical notes to enhance users' and their teams' skills and knowledge
- Help practitioners follow unit processes and use business solutions, tools and systems
- Review information requests and conduct research to respond in accordance with standards and policies
- Design, produce and analyze reports on sector activities

Requirements

- General college diploma in a related field
- A minimum of two years of relevant experience
- Other combinations of qualifications and relevant experience may be considered
- Knowledge of French is required
- Action oriented
- Business insight
- Customer Focus
- Decision quality
- Differences
- Nimble learning
- Situational adaptability





Core Competencies

Demonstrates solid administrative support capabilities, technical analysis, and customer-focused service while effectively utilizing business solutions and tools. Proficient in preparing reports and enhancing user skills through technical documentation and training.

Highest-signal resume keywords

- Technical Support
- Report Analysis
- Customer Focus
- Decision Quality
- Bilingual in French

ATS Optimization Keywords

Hard Skills

- Technical Analysis
- Report Production
- Research Skills
- Administrative Support
- Business Solutions

Soft Skills

- Action Oriented
- Nimble Learning
- Situational Adaptability

Certifications & Qualifications

- General College Diploma

Industry Keywords

- Member Accounts
- Operational Issues
- Standards and Policies
- Sector Activities

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📌 Product Administration Technician (Quebec City)
🏢 Jobtailor
📍 Quebec City