Advance your career with ICBC as a Developer focusing on Genesys Cloud technologies in North Vancouver, British Columbia. This hybrid role offers opportunities in telephony development and cloud-based solutions, making a real impact.

ICBC seeks a candidate with at least 3 years of experience supporting Contact Centre technologies. Your role will encompass the management and development of Genesys Cloud CX and API integrations. You'll benefit from a balanced work arrangement that fosters both in-office collaboration and remote flexibility.

Key Responsibilities: • Develop and configure Genesys Cloud CX to enhance performance • Lead API and integration development using REST and OAuth • Manage AWS solutions including API Gateway and CloudWatch • Support telephony routing and omnichannel systems • Drive contact centre modernization initiatives

Requirements: • Over 3 years of relevant experience • Expertise in SIP, VoIP, and cloud migration • Proven background in API and integration development • Genesys certifications preferred • Solid understanding of contact centre technologies

Join our supportive team and make a difference in the insurance landscape with your technology skills. #J-18808-Ljbffr

📌 ICBC Developer Focused on Genesys Cloud (Winnipeg)
🏢 ICBC
📍 Winnipeg