08 Sep
|
Export Development Canada | Exportation et développement Canada
|
Toronto
08 Sep
Export Development Canada | Exportation et développement Canada
Toronto
Export Development Canada (EDC) is seeking a Senior Business Systems Analyst to lead ServiceNow CSM initiatives, partnering with Product Owners, architects, developers, QA, and platform teams. This role focuses on requirements leadership, process detail, and scalable, AI-enabled service delivery aligned with CSDM standards.
The successful candidate will guide backlog management in an Agile workplace, oversee UAT, and ensure smooth release readiness while mentoring other analysts.
#J-18808-Ljbffr
📌 Senior ServiceNow CSM Business Systems Analyst (Toronto)
🏢 Export Development Canada | Exportation et développement Canada
📍 Toronto