Care Coordinator Manager – Lifemark Physiotherapy Edmonton 51 AvenueLocation:10393 51 Ave NW, Edmonton, AB T6H 0K4Status: Permanent Full TimeAnticipated Work Schedule:Monday From: 10:00:00 To: 18:00:00Tuesday From: 09:00:00 To: 17:00:00Wednesday From: 12:00:00 To: 20:00:00Thursday From: 11:00:00 To: 19:00:00Friday From: 09:00:00 To: 17:00:00Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry experts and building a reputation for being one of the best in the industry with exceptional standards of work and quality? If so, come and join us as aCare Coordinator Manager at CLINIC,aLifemark Health Groupclinic, Canada’s premier, largest, and most comprehensive healthcare management organization. We believe when you move better, you feel better. This is at the heart of everything we do, and we are seeking aCare Coordinator Managerwho shares this same philosophy.At Lifemark, we walk the talk of our company Core Values:“We have fun”, “ We strive for simplicity ”, "We trust each other to do the right thing” ,"We go the extra kilometre”and“We belong here” .TheCare Coordinator Manageris responsible for fostering and maintaining strong relationships between the clinic and its customers, including patients, staff, funders, and referral sources. This role provides leadership and oversight to the care coordination team, ensuring the delivery of efficient, high-quality administrative support and seamless clinic operations.Through a focus on service excellence, theCare Coordinator Managerpromotes a culture of friendly, professional,



and patient-centered care in all interactions with patients, team members, and external stakeholders.TheCare Coordinator Manageris responsible for performing and overseeing all aspects of clinic coordination, including patient intake, data entry, phone and email communications, outbound calling, and the processing of faxes. In addition, this role will oversee invoicing and payment processing, while supporting team performance, workflow optimization, and continuous improvement of administrative processes.Why Lifemark?Opportunity to work with a multi-disciplinary team of clinicians and the satisfaction of being on a driven teamSupportive and collaborative administrative teamPositive and comforting work environmentOpportunities for growth within a national companyNationally recognized brand with a strong digital presencePrimary Responsibilities:Create a welcoming, patient-focused clinic environmentLead and support resolution of patient inquiries and concernsOversee reception operations and daily clinic flowManage Accounts Receivable and payment processingEnsure accurate data entry and patient record managementCoordinate timely submission of insurance and stakeholder documentationOversee expense reporting, petty cash,



and financial controlsPromote patient experience initiatives, including online reviews (Google my Business)Support accounting processes and reportingManage payroll accuracy and timelinesOversee clinic administration and office operationsEnsure compliance with company policies and proceduresQualifications & Core Competencies:High School Diploma or equivalent required; post-secondary education in Medical Office Administration or related field is an asset1-5 years of experience in a clinical or healthcare setting; leadership experience preferredProven ability to effectively manage multiple priorities in a fast-paced, high-volume environmentStrong verbal and written communication skills, with a commitment to delivering exceptional patient/customer serviceDemonstrated flexibility and adaptability, with the ability to respond to changing priorities and clinic needsAbility to lead a team while working independentlyProficient in Microsoft Office and EMR/case management systemsExperience in a physiotherapy or multidisciplinary clinic is an assetInclusionWe are committed to creating an inclusive setting where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups: Indigenous peoples, Newcomers to Canada, Women, and Visible minorities.AccommodationAccommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process.#J-18808-Ljbffr

📌 Care Coordinator Manager (Winnipeg)
🏢 Lifemark
📍 Winnipeg