Achieve daily, weekly and monthly sales and service level targets with the team Maximize guest frequency, sales and acquisition of new customers Maximize capsule, accessories and machine sales Evaluate service quality and use mystery shopper results to implement customer service action plans Implement company programs by inspiring and instructing the team Recruit, hire and motivate the team to deliver exceptional customer service Plan, communicate and delegate responsibilities with the Boutique Manager Review KPIs and support action plan creation Implement SOPs and guidelines for compliance, risk management, health and safety Monitor and manage schedules Plan and prioritize annual sales and wage cost targets Manage staffing, monthly reports, cash and inventory Support stock operations through spot checks, inventories and deliveries Requirements

4-5 years of High-Volume Retail Management experience Luxury retail experience is an asset Ability to prioritize and plan multiple priorities Strong team-building skills with a history of effective team coaching and development Effective time management, communication,



problem-solving and analytical skills Passion for coffee and sustainability Experience in the food or coffee space is an asset Ability to stand for an entire working day Ability to repeatedly lift a maximum of 23 kgs Core Competencies

Demonstrates expertise in High-Volume Retail Management, focusing on achieving sales targets, team development, and exceptional customer service. Proficient in implementing compliance and risk management protocols while managing inventory and staffing effectively. Highest-signal resume keywords

High-Volume Retail Management Team Building Customer Service Excellence Sales Target Achievement Compliance and Risk Management Hard Skills

Sales Management Inventory Management KPI Review SOP Implementation Staff Recruitment Soft Skills

Effective Communication Time Management Problem-Solving Analytical Skills Industry Keywords

Luxury Retail Customer Acquisition Health and Safety Food Industry Coffee Sustainability

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📌 Boutique Assistant Manager (Winnipeg)
🏢 Jobtailor
📍 Winnipeg