Shape your career with Stanley Black & Decker as a Service Technician in Ottawa, Ontario, focusing on delivering exceptional service to customers and maintaining tools from leading brands. You will play a fundamental role in the service branch, reporting to the Branch Manager and handling repairs for household names like BLACK+DECKER and CRAFTSMAN. Your expertise in parts management and customer communication will enhance the customer experience and ensure operational excellence. Key Responsibilities:
- Identify necessary parts for repairs and manage orders
- Process service work orders and track completion
- Deliver technical assistance to customers and distributors
- Ensure inventory control for efficient service levels
- Manage branch opening, closing, and transaction tasks Requirements:
- Preferred community college or trade school graduate
- Experience in a repair service workplace is essential
- Strong interpersonal and sales communication skills
- Proficiency with computer systems and Microsoft Office
- Capable of handling tasks under pressure Join an innovative team at Stanley Black & Decker and make a difference in Ottawa. #J-18808-Ljbffr

📌 Ottawa Service Technician Role
🏢 Stanley Black & Decker Canada
📍 Ottawa