Job Title: Front Office Manager

Location: Lacombe, AB (in-office)

Salary: To Be Provided

What The Job Is

Pathfind has partnered with a progressive organization within the hospitality industry to find their next Front Office Manager. Reporting directly to the VP, Operations & General Manager the successful candidate will be responsible for the general front office management for a key and busy hotel in Lacombe.

What You Will Be Doing:

- Human Resource Management - staff selection, scheduling & supervision; employee performance management; payroll review; health & safety.

- Front office management/operations - budget & financial oversight; Manage front desk budgets & ensure operational cost controls; revenue management; contracting; inventory control.

- Guest Experience - managing the guest experience and ensuring they are up to company standards.

- Financial Stewardship - billing; accounts receivable; revenue performance; budgeting and financial operations.

- Commuication and collaboration - team communication; cross divisional collaboration; client communication.

- Technology Management





- Sales - develop leads; conduct sales presentations & manage group bookings; account management: evaluate account profitability, service client needs & maintain strong relationships.

- Duty Management - manage building maintenance; guest relations; cross departmental support.

Who You Are

- Excellent leadership & communication skills are required

- Robust organizational and time management skills are required

- Requires computer skills & knowledge of Property Management Systems, Microsoft Word, Excel, Teams & PowerPoint

- Strong understanding of all aspects of Hotel Front Desk operations

- Post-Secondary degree / diploma and/or Professional Certifications are a definite asset

Pathfind is a full-service Talent Management firm, offering professional services in Search, Leadership Coaching, and Career Transition/Outplacement. We are a proud partner of Career Partners International.

The successful candidate must have legal authorization to work in Canada on a full-time basis for any employer. While we appreciate the interest of all applicants, only those selected for an interview will be contacted.

📌 Front Office Manager - PLACED (Lacombe)
🏢 Pathfind
📍 Lacombe