Become a frontline Patient Success Specialist in our Streetsville clinic in Mississauga. This part-time role focuses on patient care coordination and requires strong customer service skills and admin experience.
Join our award-winning client experience team and serve as the first contact for patients. We are seeking someone who thrives on building relationships and is organized, proactive, and detail-oriented. You'll engage with patients, manage phone communications, and play a key role in their journey to recovery.
Key Responsibilities:
• Receive and respond to inbound patient calls
• Conduct outbound calls to prospective patients
• Explain services clearly in person and over the phone
• Handle pricing inquiries confidently and effectively
• Prepare invoices and manage billing tasks
Requirements:
• Minimum 1 year of customer service experience
• Previous admin or office work experience preferred
• Comfortable discussing payments and costs
• Ability to multitask in a fast-paced setting
• Solid organizational skills with attention to detail
Make a meaningful impact on patient journeys as part of our friendly team in Streetsville.
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