Join a dedicated IT support team as an IT Support Specialist focusing on delivering outstanding customer experiences across Ontario. This full-time position ensures efficient resolution of technical issues for a seamless user journey.As the first point of contact for IT-related inquiries, you will utilize your expertise to address challenges with hardware, software, networks, and applications. Your commitment to customer satisfaction and proactive communication will create a positive atmosphere for users. Building strong relationships through effective interaction is key to this role.Key Responsibilities:- Provide IT support via phone, email, and chat- Troubleshoot Level 1 hardware and software issues- Log and manage incidents with attention to detail- Collaborate with support teams for complex cases- Deliver service with professionalism and urgencyRequirements:- 1-3 years of relevant IT support experience- Proficient in Windows OS and troubleshooting- Solid communication skills in English- Experience with IT security practices desirable- Community college diploma or equivalent educationChampion user success in your role as an IT Support Specialist.#J-18808-Ljbffr

📌 It Support Specialist (Winnipeg)
🏢 BGIS
📍 Winnipeg