IT Support & Network Technician Intricate Networks Inc. Swift Current, SK

Intricate Networks provides IT support, networking, computer sales, web hosting, software and other technology solutions to businesses across Canada and the U.S.

We are seeking an experienced IT Support & Network Technician. This hands-on role supports clients ranging from small businesses to larger organizations with complex server, cloud, network and multi-location environments.

Responsibilities

Provide remote, in-shop and on-site technical support

Troubleshoot hardware, software, Windows, network and connectivity issues

Install/support workstations, servers, printers and network equipment

Configure/troubleshoot LAN, WAN, VPN, wired and wireless networks

Support Windows Server, Active Directory, Microsoft 365 and Google Workspace

Assist with backups, security, migrations, upgrades and IT projects

Diagnose and repair desktop/laptop computers





Document work and assist clients as required

Qualifications

3+ years professional IT/support experience

Strong TCP/IP, DHCP, DNS, routing, switching and troubleshooting knowledge

Experience with Windows 10/11, Windows Server and Active Directory

Strong problem-solving and communication skills

Skilled, dependable and comfortable working with clients

Able to work independently and within a team

Valid driver's licence

Experience with Microsoft 365, Entra/Azure, firewalls, VLANs, virtualization, backup systems, cybersecurity, Linux/macOS, NAS and remote management tools is an asset.

Hours: MonFri, 8 a.m.5 p.m.; occasional on-call Location: Swift Current; some regional travel Salary: Based on experience Benefits: Health, profit sharing and RRSP matching

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