Join the Roots team as a Sales Associate, delivering exceptional customer service and building lasting relationships. This role requires a deep understanding of retail operations and an upbeat attitude to ensure customer satisfaction.
In this key position reporting to the Store Manager, you will utilize your retail experience, preferably in apparel, to create meaningful connections with customers. Your role emphasizes maintaining store standards, sharing product knowledge, and effectively handling cash transactions. You will not only meet but exceed customer expectations.
Key Responsibilities:
• Provide stellar customer service and develop lasting relationships
• Resolve customer issues promptly and positively




• Perform POS transactions and maintain visual merchandising standards
• Receive shipments and execute price markdowns accurately
• Ensure store housekeeping and maintenance are upheld
Requirements:
• Previous retail experience in apparel preferred
• Solid relationship-building and customer understanding abilities
• Excellent presentation and communication skills
• Self-motivated with a proactive work ethic
• Commitment to adhering to Loss Prevention policies
Bring your passion for retail and commitment to customer satisfaction to the Roots team.
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📌 Customer-Focused Sales Associate at Roots (St. Catharines)
🏢 Roots
📍 St. Catharines