08 Sep
|
Teleperformance Spain
|
Toronto
08 Sep
Teleperformance Spain
Toronto
Engage with dental offices as a Customer Support Expert with Teleperformance in Toronto. This hybrid role offers an opportunity to enhance customer relations using advanced support technologies.
As a Customer Support Specialist I, you'll play a pivotal role at Teleperformance, focusing on precise order processing and excellent customer service. Your responsibilities will involve navigating customer inquiries across multiple platforms while maintaining a detail-oriented approach. You will contribute to a positive customer experience while supporting day-to-day operations.
Key Responsibilities:
• Foster strong relationships with dental office clients
• Efficiently process and manage customer orders
• Address FAQs and offer product guidance
• Handle billing inquiries and payment processing
• Keep accurate records in CRM systems
Requirements:
• High school diploma or equivalent required
• 1-2+ years of customer service experience preferred
• Excellent communication skills with qualified etiquette
• Basic knowledge of CRM systems and Office Suite
• Ability to manage voice, chat, and email tasks simultaneously
Bring your expertise in customer service to Teleperformance and elevate the experience for dental offices.
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📌 Teleperformance Customer Support Expert (Toronto)
🏢 Teleperformance Spain
📍 Toronto