Become a Full-Time Call Taker at Voyago, where you will be the voice of our Inter-Community Shuttle Services in London, ON. Provide exceptional assistance to customers through effective communication and problem-solving.
We're looking for a reliable Call Taker with solid customer service skills to join Voyago. In this role, you'll manage incoming calls, address customer queries, book rides, and ensure all communications are documented accurately. Your ability to multitask and remain composed under pressure will enhance the overall customer experience.
Key Responsibilities:
• Provide prompt answers to customer calls
• Assist with ride bookings and concerns
• Accurately document customer interactions
• Work closely with dispatch for service coordination
• Handle complaints efficiently and professionally
Requirements:
• Superior communication and active listening abilities
• 1-2 years of call center or logistics experience
• Intermediate to advanced proficiency in English
• Technical confidence with phone and computer systems
• Familiarity with London and surrounding transit areas
Deliver exceptional service and develop your skills with Voyago in a fulfilling role.
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📌 Call Taker for Voyago Shuttle Services (London)
🏢 Transdev Ontario Manitoba
📍 London