Become a vital part of Boldr as a Social Media Management Advocate. Oversee customer interactions and feedback across social platforms, ensuring outstanding service.

Boldr is looking for a Senior Customer Advocate skilled in social media engagement. You will facilitate communication across platforms like Facebook and Instagram, maintaining a strong brand presence. Your role is crucial in resolving customer issues while embodying values like authenticity and dynamism.

Key Responsibilities: • Actively engage with customer inquiries on social platforms • Provide timely responses and resolve issues efficiently • Foster positive customer relationships through social media • Share relevant company updates and content • Compile and report customer feedback and insights

Requirements: • Bachelor's degree in a relevant field • Minimum 2-3 years in customer support, focusing on social media • Robust understanding of social media platforms • Proven experience with social media management tools • Excellent written communication skills

Lead Boldr's social media efforts, building connections and enhancing customer satisfaction. #J-18808-Ljbffr

📌 Social Media Management Advocate at Boldr (Winnipeg)
🏢 Boldr Impact
📍 Winnipeg