Thrive in the wellness sector as a Mid-Market Customer Success Manager with WellnessLiving in Thornhill, Ontario. Leverage your customer success expertise to drive retention and growth for health-focused businesses.

As a strategic and proactive leader, you'll manage a diverse portfolio, enhancing customer adoption and satisfaction. This full-time role emphasizes building relationships and maximizing the value of the WellnessLiving platform, all while utilizing AI and automation to streamline your efforts.

Key Responsibilities:



• Manage customer relationships and drive product adoption • Own renewal and growth conversations for your portfolio • Identify risks and opportunities to ensure customer success • Collaborate with cross-functional teams to improve outcomes • Maintain accurate account data in Zoho CRM

Requirements: • 5+ years in customer-facing roles, 3 years in Customer Success • Proven management of customer portfolios and account prioritization • Experience achieving renewal and expansion targets • Solid analytical skills to assess customer engagement data • Excellent relationship-building and communication abilities

Use your expertise in customer success to make a significant impact at WellnessLiving. #J-18808-Ljbffr

📌 Mid-Market Customer Success Manager at WellnessLiving (Winnipeg)
🏢 WellnessLiving
📍 Winnipeg