Join DEPT® as an Account Director focusing on operations in Toronto. This is a 12-month FTC to oversee client portfolios and enhance operational strategies. In this pivotal role within DEPT®'s Global Studios, you'll lead the operational aspects of our North American accounts.

You'll take charge of client revenue management, team integration, and driving improvements in client partnerships. Your efforts will be crucial in maintaining high service levels and enabling rapid issue resolution. Key Responsibilities:
Manage operational aspects of client SOWs and renewals
Foster robust engagement with key clients in North America
Oversee recruitment and team onboarding processes
Work closely with leadership on scalable operations
Identify and drive growth within existing client accounts

Requirements:
Proven expertise in digital agency operations
Robust background in resource management and forecasting
Experience building teams within client organizations
Exceptional relationship management skills
Highly organized with a results-driven mindset

Help shape the future of digital marketing and operations at DEPT®.

📌 Account Director Operations Leadership Toronto (Canada)
🏢 Dept Holding
📍 Canada