Elevate your career with Nors as a Service Manager in Ottawa. Manage daily operations, ensure technician efficiency, and resolve customer disputes while delivering top-notch service solutions.

Nors is seeking a Service Manager to oversee the Service Department operations. You will coordinate technicians' schedules, monitor overtime, and serve as the primary customer liaison. This role blends managerial responsibilities with hands-on interaction to ensure service excellence and customer satisfaction.

Key Responsibilities:



• Manage Service Department activities for efficiency and profitability • Diagnose service needs and dispatch technicians for repairs • Ensure compliance with Health and Safety protocols • Recommend hiring and disciplinary actions for staff • Structure procedures for quality monitoring and customer satisfaction

Requirements: • Robust organizational and communication skills • Leadership experience in service management • Basic computer proficiency and Microsoft Office knowledge • WHMIS and Safety Training certification • Availability for on-call duties and night shifts

Utilize your management skills and technical knowledge to enhance service quality and customer relations at Nors in Ottawa. #J-18808-Ljbffr

📌 Service Manager Role in Ottawa (Montreal)
🏢 Grupo NORS
📍 Montreal