Join Accenture in Saskatoon as a Mining Technology Support Specialist, focusing on providing Level 1 operations support. This pivotal role serves within a mining Integrated Operations Center. You will be responsible for monitoring alarms and triaging incidents that affect safety and production.

Key tasks involve following standard operating procedures, maintaining incident logs, and collaborating with various operational teams. This position offers opportunities for enhancing both personal growth and system efficiencies within a energetic workplace. Key Responsibilities:
Continuously monitor service health indicators and dashboards
Acknowledge and categorize incidents based on urgency
Execute standard changes and routine maintenance tasks
Maintain accurate logs and incident tracking
Support incident response drills and communication Requirements:
Degree in Computer Science, IT, or a related field
At least one year of experience in a support role
Solid ability in incident management fundamentals
Basic knowledge of networking concepts and systems
Proficient in using ticketing systems for tracking issues Contribute to improved operational processes and safety measures in mining operations with your expertise.

📌 Accenture Mining Technology Support Specialist Regina
🏢 Accenture
📍 Regina