Enhance client services as an Account Manager with Express Scripts Canada, located in Mississauga or Montreal. This hybrid role focuses on day-to-day management and operational success. In this contract position, your core responsibilities include ensuring high client satisfaction and retention over a diverse portfolio.

Bring at least five years of relevant experience to effectively manage account operations, monitor service trends, and facilitate effective communication among clients and teams. You will play a vital role in meeting client expectations and supporting successful product implementations. Key Responsibilities:
Oversee daily client relationship management strategies
Resolve client issues through effective consultations




Execute timely and accurate perk request actions
Analyze service trends and support client recovery efforts
Present performance metrics to drive retention strategies

Requirements:
Post-secondary education or equivalent experience
5 years or more in B2B client services
Background in health care insurance is beneficial
Exceptional collaboration and communication skills
Bilingual English and French is advantageous

Join Express Scripts Canada to leverage your skills in account management and client services.

📌 Account Manager In Health Benefits Montreal
🏢 Express Scripts Pharmacy Benefit Services
📍 Montreal