We are looking for a motivated, ambitious and friendly Receptionist/Administrative Admin (Chinese and English speaking) who can handle the storefront from customer service to administrative work.

Job Description:
The Receptionist/Administrative Admin is the front-line service representative who is responsible for providing our customers with an exceptional experience while ensuring their service needs are met. This role also encompasses duties and responsibilities where you will need to utilize leadership and excellent decision making skills.

Job Duties/Responsibilities:
Answering all telephone and in person inquiries while providing excellent customer service
Greeting all customers in a friendly manner
Scheduling and booking appointments for automotive services
Calling dealerships and other services for quotes and ordering automotive parts
Communicate effectively and providing quotes to customers on their services when needed
Coordinate and process payments and maintaining an administrative log of all related services
Maintain the cleanliness of the reception area and customer waiting area




Perform various clerical and administrative duties as requested
Coordinate and communicate with Automotive Technicians on all automotive service related to ensure that all services are completed in an effective and timely manner

Requirements:
Fluency in Cantonese and English; Mandarin is an asset
Excellent communication and customer service skills
Ability to work efficiently in a high-pressure setting and able to learn quickly
Able to analyze situations and quick to make decisions that are suitable for the business
Previous experience in customer service; receptionist experience is an asset
Previous experience or some knowledge about automotive services is an asset
Must be available to work Monday – Friday 9am-6pm and Saturdays 9am-3pm.
Must be eligible to work in Canada.

If you are interested in this position – please apply.

Job Type: Full time

Pay: From $40,000.00 per year

Language:
Cantonese (required)
English (required)
Mandarin (preferred)

Work Location: In person

📌 Receptionist/administration Toronto
🏢 Inspire Auto Care
📍 Toronto